Start your letter

Four quick choices tell us which rules and letter format to use. It takes about 10 minutes in total.

What are you owed?

Unpaid invoiceA client has not paid your invoice after the due date.Deposit not returnedYour landlord has not returned your rental deposit, or kept part of it.Refund owed by a businessA business owes you a refund for faulty goods, a service not delivered, or an order that never came.Personal loan not repaidSomeone has not repaid money you lent them.

Whose law applies?

Usually the country where the other party is, or where the work, tenancy or purchase took place.

You are claiming as

A private individualA business or freelancer

The other party is

A private individualA business

Your letter: France

Written in French or English, in the format used in France, and billed in EUR.

Disputes of this kind go to the Juge des contentieux de la protection (tribunal judiciaire), not the Tribunal judiciaire (chambre de proximité for smaller claims). The letter is a formal request before you apply.